Shipping Policy
At Still Earth, we strive to get your magnesium oil to you quickly and safely. Please read the details of our shipping process below.
Processing Time
- All orders are processed within 2–5 business days (Monday - Friday) after the order is placed.
- Orders placed on weekends or holidays will be processed the next business day.
- You will receive a shipping confirmation email with tracking information once your order has been dispatched.
International Shipping
- Currently, we only ship within the United States.
- We plan to expand internationally in the future, stay tuned!
Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email.
- You can track your package directly through the carrier’s website.
Shipping Restrictions
- We are unable to ship to P.O. Boxes for expedited or overnight shipping.
- Orders must be shipped to a physical address.
Damaged or Lost Packages
- Still Earth is not responsible for packages lost or damaged after they are in the carrier’s possession.
- If your package arrives damaged, please contact the carrier directly and also notify us at thestillearthco@gmail.com so we can assist you.
Questions?
If you have any questions about your order or our shipping policy, please email us at thestillearthco@gmail.com. We are happy to help!
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